Last updated: 2026-04-28
Terms of Service
These terms govern your use of Paya, a payment platform operated by Hakob Chobanyan (“Paya”, “we”, “us”). By creating an account or using the platform, you agree to be bound by them.
Beta notice. Paya is in early access. Service availability, fees, and features may change. We will give you reasonable notice before any breaking change.
1. The service
Paya enables you to send and receive payments denominated in USD Coin (USDC) on the Solana blockchain. The service includes a custodial wallet, payment links, invoices, recurring billing, and an HTTP API.
2. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) and able to enter into a binding contract. You are responsible for complying with all laws applicable to you, including tax, anti-money-laundering, and sanctions laws.
3. Your account
- You are responsible for keeping your credentials secure. Notify us at security@paya.fund if you suspect unauthorised access.
- You may not let another person use your account without our written consent.
- We may require identity verification at any time and may suspend functionality until verification is complete.
4. Custodial wallets
By default, Paya generates and stores your Solana wallet keys on your behalf, encrypted at rest with AES-256-GCM. You can export the keys at any time. Once exported and used outside Paya, we cannot guarantee the integrity or recoverability of funds held under those keys.
5. Fees
Platform fees are described on the pricing page. Solana network fees (typically <$0.05) are paid by Paya from a platform fee-payer wallet and are factored into our pricing. Subscription fees are charged via Stripe.
6. Compliance and prohibited use
You may not use Paya:
- To facilitate payments to or from individuals or entities subject to international sanctions (OFAC, EU, UN, UK).
- To launder proceeds of crime, finance terrorism, or evade taxes.
- For the purchase of illegal goods or services.
- To circumvent any third-party platform’s anti-fraud or anti-chargeback systems.
We screen recipient addresses through TxShield prior to submission and may decline transactions we deem high-risk.
7. Limits
Send and receive limits are determined by your KYC tier:
- Unverified. No outgoing transfers.
- Basic. $500/day after lightweight verification.
- Standard / Enhanced. Higher limits after Persona-backed identity + (for Enhanced) source-of-funds checks.
8. Refunds, cancellations, chargebacks
Stablecoin transfers are final once confirmed on Solana. Paya cannot reverse a confirmed payment. If you sent funds in error, your only recourse is to request a refund directly from the recipient.
9. Termination
You may close your account at any time from settings. We may suspend or terminate your account if you breach these terms, expose Paya to legal or financial risk, or remain inactive for more than 12 months. On termination, you can withdraw your USDC balance within 30 days; after that we may transfer dormant balances to compliance custody as required by applicable law.
10. Disclaimers
Paya is provided “as is”. We do not guarantee uninterrupted service. Solana is a third-party network we do not control; outages, forks, or chain reorganisations may delay or affect transactions. USDC is issued by Circle and may be subject to issuer-level freezes that are out of our control.
11. Limitation of liability
To the maximum extent permitted by law, Paya’s aggregate liability arising out of or relating to these terms or your use of the service is limited to the greater of (a) fees paid by you to Paya in the twelve months preceding the claim, or (b) USD 100.
12. Changes
We may update these terms by posting a new version at paya.fund/terms. If a change is material, we will notify you by email at least 14 days before it takes effect.
13. Governing law
These terms are governed by the laws of Germany, without regard to conflict-of-laws principles. Disputes shall be resolved exclusively before the competent courts of Berlin.
14. Contact
For legal notices, write to legal@paya.fund. For everything else, hi@paya.fund.
This document is a starting point and not a substitute for legal advice. Operators should have these terms reviewed by counsel for their specific jurisdiction and risk profile before relying on them in production.